Last Updated: January 2024
1. Information We Collect
At Ultraflare Crusher Architecture Studio, we collect information to provide better services to our clients and website visitors.
Personal Information
- Name and contact details (email, phone, address)
- Project requirements and specifications
- Communication preferences
- Professional background and company information
Technical Information
- IP address and browser type
- Website usage patterns and analytics
- Cookies and similar technologies
- Device information and operating system
2. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: To provide architectural design services and project management
- Communication: To respond to inquiries and maintain client relationships
- Project Development: To understand requirements for industrial architecture and urban planning
- Website Improvement: To enhance user experience and optimize our digital presence
- Legal Compliance: To meet regulatory requirements in Canada
3. Information Sharing
We respect your privacy and do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With trusted partners who assist in project delivery
- Legal Requirements: When required by Canadian law or court orders
- Business Protection: To protect our rights and prevent fraud
- Consent: When you explicitly authorize information sharing
4. Data Security
We implement comprehensive security measures to protect your information:
- Encrypted data transmission and storage
- Regular security audits and updates
- Access controls and authentication protocols
- Staff training on privacy and security practices
- Secure backup and recovery procedures
5. Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for data processing
- File complaints with privacy authorities
6. Cookies and Tracking
Our website uses cookies to enhance user experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand website usage patterns
- Preference Cookies: To remember your settings
You can control cookie settings through your browser preferences.
7. Data Retention
We retain personal information only as long as necessary:
- Client project data: 7 years after project completion
- Website analytics: 24 months
- Communication records: 3 years
- Marketing preferences: Until withdrawal of consent
8. International Transfers
Your information may be processed outside Canada when:
- Using cloud services with international infrastructure
- Collaborating with international partners
- Required for project delivery
We ensure adequate protection through appropriate safeguards and agreements.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revision date. Significant changes will be communicated directly to clients.